COMPREHENSIVE NOTICE BOARD
(Updated up to 01.08.2011)
A. CUSTOMER SERVICE INFORMATION:
01. We have separately displayed key interest rates on deposits & forex rates in the branch
02. Nomination facility is available on all deposit accounts, articles in safe custody and safe deposit vaults
03. We exchange soiled notes and mutilated notes
04. We accept/exchange coins of all denominations
05. If a banknote tendered here is found to be counterfeit, we will issue an acknowledgement to the tenderer after stamping the note.
06. Please refer to our cheque collection policy for the applicable timeframes for collection of local and outstation cheques.
07. For satisfactory accounts, we offer immediate credit of outstation cheque up to Rs.15,000.00 (Please refer our cheque collection policy).
08. Bank’s Base Rate is 7.50%
B. SERVICE CHARGES:
Type of Account/ Service |
Minimum Balance |
Charges for Non-maintenance of balance |
Savings Account |
Rs. 10,000/- |
Rs. 250/- per quarter |
No-Frills Account |
Rs. 250/- |
No charges |
Other Services: |
Please see the chart |
As Displayed on Counter |
C. GRIEVANCE REDRESSAL:
1. If you have any grievances/complaints, please approach our Manager Operations (MO) at our Mumbai branch.
2. If your complaint is unresolved at Manager Operation level, you may approach our Compliance Officer/Country Manager.
4. If you are not satisfied with our grievance redressal, you may approach the Banking Ombudsman Shri O.P. Aggarwal at Ground Floor, RBI, Garment House, Mumbai 400 0018. Telephone No. 24924607, 24960893, Fax 022- 24960912. E mail id: bomumbai@rbi.org.in
D. OTHER SERVICES PROVIDED:
We open No Frills Accounts
E. INFORMATION AVAILABLE IN BOOKLET/FILE FOLDER/OUR WEB SITE AT BRANCHES/HO
01. Time norms for common transactions
02. Design and security features of Bank Notes of various denominations
03. Citizen’s
04. Code 2009 of Banking Codes and Standards Board of India adopted by our bank.
07. Policies on Compensation, Redressal, Cheque Collection, Deposit kept in a file on counter
08. Perforated Complaint form available with Country Manager. Booklet of Ombudsman Scheme available in the drawer below Complaint Box
OMAN INTERNATIONAL BANK OVERSEAS BRANCHES IN INDIA RATES AT QUICK GLANCE
| DEPOSIT ACCOUNTS |
|
Rate of Interest |
Minimum balance |
|
Normal |
Senior Citizen |
|
| Savings Bank Account |
On daily product basis payable half yearly |
Amount in  |
Charges for non maintenance per quarter |
| A. Domestic |
|
|
|
a. With cheque book facility |
4.00% |
4.00% |
5,000/- |
 250/-
|
b. Without cheque book facility |
4.00% |
4.00% |
5,000/- |
250/- |
c. No Frill Account |
4.00% |
4.00% |
1,000/- |
No charges |
| B. Non Resident |
|
|
|
|
a. NRO |
4.00% |
4.00% |
5,000/- |
 250/-
|
b. NRE |
4.00% |
4.00% |
10,000/- |
 250/-
|
| bTerm Deposits Rate of interest |
| A. Domestic or NRO |
B. Non-Resident |
Maturities |
As on date |
NRE |
As on date |
|
Domestic |
NRO |
1 Year |
3.82% |
07 days to 14 days |
5.00% |
5.00% |
2 Years |
3.51% |
15 days to 30 days |
5.50% |
5.50% |
3 Years |
3.64% |
31 days to 45 days |
5.50% |
5.50% |
C. FCNR/RFC |
1 year |
46 days to 90 days |
6.25% |
6.25% |
USD |
2.35% |
91 days to 180 days |
7.25% |
7.25% |
GBP |
3.14% |
181 days to one year |
8.00% |
8.00% |
EUR |
2.98% |
1 Year |
8.25% |
8.25% |
|
|
The rates of interest on deposit are subject to change from time to time. Customers are therefore requested to ascertain the rate prevalent on the date of deposit from braches. Tax deducted at source as applicable. Submission of PAN Card details/Xerox helps customers while determining rate of TDS.
STRUCTURE OF SERVICE CHARGES
(Plus applicable Tax) |
| Fee Based Services |
| Lockers size in mm Ht Wd Length |
Charges per year |
|
Giant |
404 |
529 |
492 |
 5000/-
|
Plus advance rent for one year |
Large |
159 |
423 |
517 |
 3000/-
|
Plus advance rent for one year |
Medium |
125 |
352 |
517 |
 1500/-
|
Plus advance rent for one year |
Small |
125 |
175 |
517 |
 600/-
|
Plus advance rent for one year |
Demand Drafts/Payment order |
DD Issue |
Up to  25,000/- Minimum  100/-
 25,001 to  1.00 lakh  3/- per thousand with minimum of Rs.200/-
Above  1.00 lakh  2/- per thousand with a minimum of Rs.400/- and
maximum  5000/- |
Payment Order – Issue |
 2/- per thousand with a minimum of Rs.100/- and maximum Rs.500/-
|
| DD/PO Cancellation |
 100/- per instrument
|
| DD/PO Revalidation |
 100/- per instrument
|
| DD/PO Issue of Duplicate |
 .100/- + Indemnity bond
|
| Outstation cheque collection per instrument
No charges for courier or other items |
Up to  10,000/-  50/-
 10,001 to  1 lakh  100/-
Above  1.00 lakh  150/- |
|
Outward |
Inward |
| NEFT Money Transfer
Transfer by National Electronic Fund Transfer |
Up to  1 lakh  5/-
Above 1 lakh to 2 lakh above  15/-
Above  2 lakh  25/- |
Free |
| RTGS Money Transfer
(Threshold value limit Rs.2 lakh) |
 2 lakh to 5 lakh  25/-
Above 5 lakh  50/-
|
Free |
| Cheque return charges |
Outward as well as Inwards returns |
| For Savings Accounts |
 200/- per instrument
|
| For Current Accounts |
 200/- per instrument
|
| Dishonour of outstation Cheques & local bills |
 200/- per instrument
|
Stop Payment |
 100/- per Cheque Maximum  250/- |
Closure of account |
Only if account maintained for les than 1 year |
 250/-
|
Cheque Book Issue for Savings Bank Account |
Free |
Cheque Book Issue for Current Account |
 100/- (50 leaves)
|
No Dues Certificate |
Free |
Issue of Pass Book/ Statement Issue of Balance Certificate |
Free |
Issue of duplicate pass book/statement |
Free |
Customers Please Note:
- Security repossession policy forms part of Bank’s Loan Recovery Policy.
- The bank has not employed any recovery agent for any recovery. The bank uses only legal means for recovery.
- For indicating name of Nominee in the account statement please send your consent. Name of only one Nominee is permissible under law.
- For NRI customers proof of overseas address in the form a utility bill, letter from employer or any other acceptable document is necessary.
- As per mandate of RBI, cheques with new features will be made available to all customers shortly. Old cheques will not be processed in clearing and would be returned unpaid. To avoid inconvenience to customer on account of non-receipt of new cheque books, we request customers to provide us updated address for delivery of new cheque books by sending mail to manager.operations@oibindia.com or oibnrc@omantel.net.om
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